Real EX0-100 exam answers
New EX0-100 trainning materials
Exam Number/Code: EX0-100
Questions and Answers:120 Q&As
Updated Time: 2009-08-21
Register for Exam: Prometric/Pearson VUE
Exam Name:ITIL Foundation Certificate In It Service Management(Exin)
The following are the EX0-100 exam answers we get from all of the world company exams vendors include : examsoon EX0-100 exam ,Testinside EX0-100 braindumps, Pass4sure EX0-100 practice exam , Testking EX0-100 study guides, exam4sure trainning materials. after you read the following EX0-100 exam demo questions and answers, you will see the high quanity of the exam
The EX0-100 exam products are designed to maximize your learning productivity and focus only on the important aspects that will help you to pass your EX0-100 test. We will provide you with EX0-100 exam questions and verified answers, that reflect the actual exam. These questions and answers provide you with the experience of taking the EX0-100 actual test. EX0-100 exam guides are not just questions and answers. EX0-100 questions have detailed for every answer, ensuring that you fully understand the questions and the concept behind the questions.
Free 640-802 Demo Download
Free demo for EXIN,Inc EXIN Inc Certification EX0-100 exam (ITIL Foundation Certificate In It Service Management(Exin)). You can check out the interface, question quality and usability of our practice exams
Free Download 640-802 Exam Pdf Demo
Free Download 640-802 Exam iEngine Demo
Exam : EXIN EX0-100
Title : ITIL Foundation Certificate In It Service Management(Exin)
1. Which of the following tasks is assigned to each process manager?
A. ensuring the smooth running of the process
B. setting up Service Level Agreements with the users
C. channeling data to Problem Management
D. following up on Incidents
Answer: A
2. Which of the following processes provides Problem Management with reports about the IT infrastructure?
A. Financial Management for IT Services
B. Change Management
C. Configuration Management
D. Incident Management
Answer: C
3. Where can you find an overview of all IT services?
A. Operational Level Agreement (OLA)
B. Service Catalog
C. Service Level Agreement (SLA)
D. Service Window
Answer: B
4. Which process includes developing a recovery plan?
A. IT Service Continuity Management
B. Problem Management
C. Capacity Management
D. Availability Management
Answer: A
5. Which information does Financial Management for IT Services extract from the Configuration Management Database (CMDB)?
A. which equipment is being used by whom
B. where the equipment has been set up
C. which software version is being used
D. which equipment is causing incidents
Answer: A
6. Certain data is needed to describe an ITIL?process. This includes the objectives and the output. What else is required?
A. activities
B. authorisations
C. environment
D. Configuration Management Database (CMDB)
Answer: A
7. How does Problem Management differ from Incident Management?
A. Incident Management focuses on registration and Problem Management does not.
B. Problem Management focuses on restoration of service and Incident Management focuses on finding the cause.
C. Incident Management focuses on restoration of service and Problem Management focuses on finding the cause.
D. Problem Management generates reports and Incident Management does not.
Answer: C
8. What is produced when Problem Management identifies the cause of a Problem and a workaround?
A. a Request for Change
B. a resolved Problem
C. a Known Error
D. one or more resolved incidents
Answer: C
No related posts.
Related posts brought to you by Yet Another Related Posts Plugin.
